Witt Wellness Pty Ltd is an online health platform providing physiotherapy and nutrition services.

This policy explains how Witt Wellnesss handles personal information and complies with the requirements of the Australian Privacy Act 1988 (Cth) (“Privacy Act”).

We are committed to protecting your personal information and your right to privacy. This Data Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.wittwellness.com.au and use our online health services. Please read this policy carefully to understand our practices regarding your personal data.

By accessing Witt Wellness website at https://www.wittwellness.com.au, including all related pages (“Site”), you are accepting the practices outlined in this Policy.

Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

Personal Information:

• Name, email address, phone number, and other contact details
• Date of birth, gender, and other demographic information
• Health-related information such as medical history, symptoms, and treatment plans

Technical Information:

• Usage data, such as pages visited, time spent on the site, and navigation paths
• IP address, browser type, and operating system

How We Use Your Information

We use the information we collect for various purposes, including:

• Complying with legal obligations and protecting our right
• Providing, maintaining, and improving our services
• Personalising your experience on our website
• Communicating with you, including responding to your inquiries and sending relevant information
• Analysing usage patterns to enhance our website and services

Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

• With Your Consent: We may share your information with third parties if you provide explicit consent.
• With Service Providers: We may share your data with third-party vendors who perform services on our behalf, such as hosting, payment processing, and data analytics.
• For Legal Reasons: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

Data Security

We implement a variety of security measures to protect your personal information. This includes encryption and secure servers. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For adults, medical information will be kept for at least 7 years and for children, until they are at least 25 years old. Once the data is no longer needed, we will securely delete or anonymise it.

Your Rights

You have certain rights regarding your personal data, including:

• Access: You can request access to the personal data we hold about you.
• Objection: You can object to the processing of your personal data in certain circumstances.
• Correction: You can request correction of inaccurate or incomplete data.
• Deletion: You can request deletion of your personal data, subject to certain legal requirements.

Changes to This Policy

We may update this Data Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Data Privacy Policy, please contact us at: enquiries@wittwellness.com.au

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.